Council Liaison

Get your municipal account in order:

Finalisation of Account

The process of ensuring the previous owners/sellers account is finalised and that the adjustments and journals are done up until date of registration/transfer.

Change of Ownership

The process of creating the new owners/purchasers account with council. Ensuring all services and deposits are raised and linked correctly to ensure future accounts bill correctly.

Billing Issues

It happens quite often that the council is not billing public correctly and REPS vast experience can assist in getting the account rectified.

REPS follow the process of obtaining all relevant information from metropolitan and local municipality nationally to ensure correct billing adjustments are made on the account.

REPS can assist with billing issues related to rates, refuse, sanitation, water and electricity.

Credit/Payment Transfers

The process of working with councils refund and credit control departments to ensure that any incorrect payments and credit are correctly transferred and allocated to the correct account.

New Meter/Meter Conversions

The process of obtaining quotations for new electricity and/or water meter installations of conventional, pre-paid and smart meters. Also to ensure that the meters get installed after the deposits have been paid to the specific municipality and linked to your municipal account.

Municipal Rates Objections

Process of working with the valuations department to ensure that market related matters are addressed correctly and any adjustments to market value on council accounts are carried out and corrected accordingly.

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